Thanks for taking part! Can you answer a few questions about your experiences of the carers allowance scandal?

Thank you for taking the time to share your experience. Your voice is crucial in exposing the injustices carers face and shaping a fairer future. This survey will take about 5 minutes to complete. All responses will remain anonymous unless you choose to share your details.

How were you impacted by the overpayment issue?

I was required to repay overpaid benefits.
I faced financial hardship due to repayments.
I was contacted by debt collection agencies.
I was threatened with or faced legal action.
Another way.

If you said another way, please could you share a bit more about what happened

Did you receive clear communication from the DWP about the overpayment and repayment process?

Yes, it was clear.
No, it was unclear or confusing.
I received little to no communication.

How has the overpayment issue affected your finances?

Severely – I struggled to pay for basic necessities.
Moderately – It caused financial strain but was manageable.
Slightly – It had a minor impact on my finances.
Not at all.

Could you share, in as much detail as possible, about your personal experience of the carers allowance scandal.

Please include your situation, how it impacted you and your experiences of dealing with the DWp

What do you believe the government should prioritise to address this issue?

Cancel all existing carers allowance debts.
Simplify the carers allowance system to prevent overpayments.
Increase awareness of the rules for receiving carers allowance.
Improve communication between carers and the DWP.
Provide mental health and financial support for affected carers.

If you could say one thing to the government about the carers allowance scandal, what would it be?

Would you be up for joining an online meeting with other Organise members to share your experiences with the team running this government review?

This will likely take place in the coming months and will last for no longer than an hour. It will be an opportunity for you to share your first hand experiences with those running the government review into the carers allowance scandal.

Yes
No